365a Privacy Policy — Your information is safe with us

1. Introduction and Applicability

This Privacy Policy is issued by the operator of the 365a platform (www.365a.vu) and applies to all registered and unregistered users. When you browse the 365a website, create an account, play games, or use customer support, certain information is collected — either automatically or directly from you.

365a follows international data protection standards and uses modern technology and processes to keep your information secure. If you have any questions after reading this policy, our support team is always ready to help.

2. What Types of Information We Collect

365a collects various types of information — some provided directly by you, some collected automatically. See the table below for details:

We only collect information that is necessary. It is our policy not to gather personal data beyond what is required.

3. How Information Is Collected

365a collects information in the following ways:

• Registration Form: When creating an account, you provide your name, contact details, and identification information.
• KYC Verification Process: Documents are collected for identity and address verification.
• Payment Transactions: Payment-related information is collected when you make a deposit or withdrawal.
• Cookies & Tracking: Cookies are used to improve your experience on the website.
• Customer Support: Conversations are recorded when you contact us via live chat or email.
• Server Logs: For security purposes, servers automatically log user IP addresses and activity.

4. Purpose of Data Use

365a uses your information only for the following legitimate purposes:

• Creating and managing your account and ensuring uninterrupted service.
• Maintaining platform security by completing KYC verification.
• Processing deposits, withdrawals, and other financial transactions.
• Complying with applicable laws and regulatory obligations (AML/KYC compliance).
• Sending bonuses, promotions, and personalized offers (based on consent).
• Improving platform functionality and user experience.
• Preventing fraud, money laundering, and illegal activities.
• Enforcing Responsible Gaming policies and identifying problematic gaming behavior.

5. Sharing Information with Third Parties

365a does not sell or rent your information. However, in certain circumstances, necessary data may be shared with trusted partners:

• Payment Processors: Necessary financial information is shared with payment gateway providers to complete transactions.
• KYC/AML Service Providers: Verification data may be shared with specialized agencies for identity verification and anti-money laundering purposes.
• Game Providers: Limited gaming data is shared with game studios to facilitate game operation.
• Legal Authorities: Information may be disclosed to government agencies when required by court order or legal obligation.

All third-party partners are required to comply with 365a's privacy standards. We sign data processing agreements with each of them.

6. Data Security Measures

365a takes the following technical and organizational measures to protect your data:

• SSL/TLS Encryption: All communications and data transfers on the platform are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored data (passwords, payment details) is kept in encrypted form.
• Two-Factor Authentication (2FA): You can enable 2FA to add an extra layer of security to your account.
• Regular Security Audits: Systems are regularly audited by independent third-party experts.
• Access Control: Staff are given access only to the information they need to perform their job.
• Data Breach Response Plan: In the event of a data breach, affected members will be notified within the required timeframe.

7. Cookies and Tracking Technologies

365a uses cookies on its website. A cookie is a small text file stored in your browser that helps improve your experience on return visits.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme settings.
• Analytics Cookies: Helps us understand which sections of the platform are used most.

Analytics cookies can be disabled from your browser settings, though some features may not function properly as a result.

8. Your Right to Data Protection

You have the following rights regarding your personal information on 365a:

To exercise these rights, please contact our support team. Certain information may be required by law to be retained, in which case we will explain the reason.

9. Data Retention Period

365a does not retain data longer than necessary. However, certain information must be kept for a defined period due to legal and regulatory obligations:

• Account and KYC data — a minimum of 5 years after account closure (in accordance with AML regulations).
• Financial transaction records — a minimum of 5 years.
• Support conversations — up to 3 years.
• Cookie data — from 30 days to 1 year, depending on the type.

Once this period expires, data is securely deleted or anonymized so that no individual can be identified from it.

10. Privacy Contact

For questions, complaints, or data-related requests regarding the Privacy Policy, please contact us:

Any changes to the Privacy Policy will be announced via a notice on the website, and registered members may also be informed by email. Continued use of the platform after any changes constitutes acceptance of the updated policy.